Human Options Job Opportunities

MotherandDaughterAt Human Options, we are committed to a supportive work environment where employees care deeply about making positive changes in the lives of our clients—and each other.

If you believe that we all play an important role in breaking the cycle of domestic violence, join us in making a life-changing difference for survivors of trauma and domestic abuse.

Each and every day, we work together to help abused women, children and seniors build and thrive in healthy relationships and gain emotional and economic independence.

Together, we CAN break the cycle of domestic violence.

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Our current openings include:

Clinical and Outreach Services Manager 

FT/exempt. Under the direction of the Chief Program Officer as a member of the Operations Team, effectively manages all facets of the Center for Children and Families (CCF), Family Resources Centers (FRC) and Outreach Programs in alignment with external trends, partnerships and the principles of Trauma Informed Care. The Clinical and Outreach Services Manager will directly supervise management and administrative staff at all locations. This position provides critical leadership to, and partners with, clinical and non-clinical staff to ensure services are delivered with sensitivity to the effects of trauma experienced by clients and an emphasis on healing and self-sufficiency. The Clinical and Outreach Services Manager works with the Chief Program Officer to develop effective strategies and service delivery metrics to assure that all Agency therapeutic and advocacy programs are compliant with contractual requirements and aligned to holistically address the emotional and referral/community resource needs of eligible clients.

Hotline Advocate 

FT/40 hrs.  Shift: Wednesday – Sunday 2:30 – 11 p.m. Under the direct supervision of the Shelter Supervisor, the Hotline Advocate is primarily responsible for handling hotline calls and insures satisfactory shelter operations. The Hotline Advocate assists clients as needed providing support and assistance.

Donor Database Associate 

FT/40 hrs. Under the direction of the Fund Development Manager, the Donor Database Associate will provide skilled support to the fundraising team with an emphasis on entering, reporting, evaluating, and analyzing data. It is a fast-paced position that requires an intermediate level of proficiency with Microsoft excel and donor database administration, as well as a keen eye to detail, demonstrated success in problem solving software challenges, and the ability to multi-task. It is an exciting role that will be responsible for establishing best practices and creating database procedures. Additionally, there will be light administrative duties such as answering the phone, assisting with events and mailings, and interacting with donors, board members and volunteers.

Family Advocate/Family Stabilization (FS) Family Support Specialist (FSS) 

PT/20 hrs. Tentative Schedule: Monday 11:30 a.m. – 8 p.m. (8 hrs), Wednesday 8:30 a.m. – 5 p.m. (8 hrs) and the other 4 hours are flexible, between Tuesday, Thursday and Friday. Under the direction of the FRC Supervisor/Coordinator or Therapeutic Program Supervisor, the Family Advocate/FSS/DR FSS is responsible for providing comprehensive case management and family advocacy services to Human Options clients. The Family Advocate/FSS/DR FSS is responsible for ensuring participants access services, follow up with participants as needed, complete pre and post assessment tools, perform home visits as needed, work closely with FRC and community partners in other Social Services Agencies, and prepare and submit data and reports as required by grants. Depending on assignment, some positions may work at a combination of sites.

Family Advocate/Family Support Specialist (FSS)/Differential Response (DR) FSS – Temporary 

FT/40 hrs. Tentative Schedule: Monday through Friday, day shift with two evenings. Under the direction of the FRC Supervisor/Coordinator or Therapeutic Program Supervisor, the Family Advocate/FSS/DR FSS is responsible for providing comprehensive case management and family advocacy services to Human Options clients. The Family Advocate/FSS/DR FSS is responsible for ensuring participants access services, follow up with participants as needed, complete pre and post assessment tools, perform home visits as needed, work closely with FRC and community partners in other Social Services Agencies, and prepare and submit data and reports as required by grants. Depending on assignment, some positions may work at a combination of sites.

Human Resources Generalist 

FT/exempt. The HR Generalist is responsible for the implementation of human resources programs, coordinates the volunteer program and is responsible for processing bi-monthly payroll. The primary focus areas of this position are in administrative functions, including Human Resources, Volunteer Program, and Payroll.

Finance Manager 

Management position overseeing all aspects of Finance and General Accounting.

Children’s Activity Leader – Part Time (Costa Mesa)

PT/10 hrs. The Children’s Activity Leader plans and uses a structured age appropriate curriculum to assist children in building social, emotional, fine motor, gross motor, cognitive and language skills as well as tools specifically relevant to the population such as safety planning. This position requires a high level of self awareness, interpersonal communication, organization, and flexibility.

Case Manager (Costa Mesa)

FT/40 hrs with evening shifts on T/Th. Under the direction of the Case Management Supervisor, the Case Manager is responsible for the assessment of need and implementation of case plans for individuals and/or families whose lives have been impacted by domestic violence. The Case Manager is responsible for providing ongoing support to participants with an emphasis on permanent housing, employment, and childcare, as well as social relationships and community participation across multiple shelter and housing platforms in Human Options. The Case Manager may be required to perform house visits and will work closely with community partners to provide participants access to resources. Human Options operates in the sphere of Trauma Informed Care and Voluntary Services and Case Management planning and execution will follow those guidelines.

Hotline Advocate – Relief (Orange County) 

Under the direction of the Program Supervisor, the Hotline Advocate is responsible for implementation of all Emergency Shelter Hotline Office responsibilities during the assigned shift, including responding to calls for crisis intervention and resource referrals on the 24-hour domestic violence telephone line, conducting new client screenings and intakes, and providing assistance and services to clients residing at the Emergency Shelter. The Hotline Advocate works closely with all Emergency Shelter staff to assure that Shelter services and programs operate under the guidelines of Trauma Informed Care and Voluntary Services.

*Last updated 8/11/17
No employment inquiries via phone calls please. We value work life balance and many of our positions offer flexible work schedules—depending on program needs. EOE.

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